{"id":1167,"date":"2021-02-22T11:23:25","date_gmt":"2021-02-22T10:23:25","guid":{"rendered":"https:\/\/www.tamariemerhba.com\/?page_id=1167"},"modified":"2021-05-11T08:32:15","modified_gmt":"2021-05-11T07:32:15","slug":"privacy","status":"publish","type":"page","link":"https:\/\/www.tamariemerhba.com\/de\/privacy\/","title":{"rendered":"Privatsph\u00e4re"},"content":{"rendered":"\t\t
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Data Privacy & Security Policy (February 19th<\/sup>, 2021)<\/span><\/b><\/b><\/p>

We Are Committed to Protect Your Privacy<\/span><\/b><\/b><\/p>

Ta Marie\u2019s BnB have a strong commitment to provide quality service to our guests, patrons and potential customers and are further committed to protecting your privacy. To ensure you can make informed decisions and feel confident about supplying personal data relating to you when purchasing our products and using our services, we provide this policy statement outlining our data collection practices and the choices you have concerning how the data is being collected and used.<\/span><\/p>

The term \u201cData\u201d refers to any personal information that can be used to identify you as an individual. It can include, among other things, your name, contact number, address, age, gender, passport or other identification document details, driver\u2019s license details, or travel partner information.

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We limit the collection, use and retention of the Data to the specific information we need for legitimate purposes to administer our business, to provide you with quality service and offer various products or services that may be of interest to you. We take appropriate steps to protect Data collected against unauthorized access, disclosure, or alteration, and to keep such Data accurate and up to date.

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In order to protect your Data, we will require that you prove your identity to us in relation to your request to access your Data, which may consist of a copy of a government-issued identification, your signature and correspondence address so we can check them against our records and satisfy ourselves as to your identity. The above information is required to create an audit trail of how the request has been handled. Where a request is made, any correspondence or application may be kept and added to your Data.

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This data privacy statement was last updated on the February 19th<\/sup>, 2021 in line with the last EU legislation to meet the GDPR requirements. In the future, we may need to make additional changes. All additional changes will be included in the latest data privacy statement published on our website (www.tamariemerhba.com), so that you will always understand our current practices with respect to the information we gather, how we might use that information and disclosures of that information to third parties. You can tell when this privacy statement was last updated by looking at the date at the top of the statement. Any changes to our statement will become effective upon posting of the revised statement on this site. We will seek your express consent to any changes to how we use or disclose your Data if requested by law but otherwise use of this site or our services following such changes constitutes your acceptance of the revised statement then in effect.<\/span><\/p>

This privacy statement contains numerous general and technical details about the steps we take to respect your privacy concerns. We have organized the privacy statement by major processes and areas so that you can review the information of most interest to you.<\/span><\/p>

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Data we collect and how we use it<\/span><\/b><\/p>

When you request a particular service from us, we will ask you to voluntarily provide us with Data that we need. For example, if you would like us to make a reservation, we will request for Data such as your name, address, telephone number, e-mail address and credit card information for payment purposes (including credit card number, code and expiry date). We will use your e-mail address to send an e-mail confirmation of your booking and a pre-arrival message summarizing your confirmation details and preferences. Such pre-arrival message will include other information about the services offered.<\/span><\/p>

For reservations, we may also ask for your travel details (including flight number, arrival and departure dates and time, as well as country\/point of origin) and room preferences to better prepare ourselves for your arrival and to serve you better before your departure, as well any dietary requirements.<\/span><\/p>

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BROWSING<\/span><\/b><\/p>

When you browse our website, we do not collect Data unless you voluntarily and knowingly provide it to us, for example by accessing our website from a link in an e-mail that we send to you. (Please refer to our Cookie Policy)<\/span><\/p>

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MAKING A RESERVATION AND CHECK-IN<\/span><\/b><\/p>

The Data that you provide to us for making a reservation is made available for the purpose of completing your reservation request. We may also need to collect information as required by local laws such as passport numbers, type of entry visa, and driver\u2019s license. Upon check-in, your Data will be verified by our staff and you will be requested to indicate whether you wish to opt in and to receive promotional literature. At times, we may make certain Data available for the sole purpose of mailing and dissemination of promotional materials. Data will not be shared with third parties.<\/span><\/p>

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DURING YOUR STAY<\/span><\/b><\/p>

We record your itemized spending to properly assemble your folio during your stay, which includes your room rate and other expenses billed to your room where applicable. We also record this information to comply with financial reporting requirements and those imposed by our auditors and government authorities. To assure your future comfort and attention to your individual needs, other stay specific information may also be stored in the property management system, such as your dietary preferences and other special requests.<\/span><\/p>

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MAKING A PURCHASE ON OUR WEBSITE<\/span><\/b><\/p>

When making a purchase such as a gift certificate or reservation, you will be asked to complete a form that includes your name, e-mail address, delivery address and credit card details for payment purposes. When the form is complete, your credit card number will be verified using a checking sequence to complete the transaction. Credit card information and Data are transferred over a Secure Socket Layer (SSL) connection. Doing so protects the confidentiality of your Data while it is transmitted over the Internet. Purchasing transactions are assisted by third party processors who are required by contract to protect the privacy of your Data. SSL is an industry standard for encryption over the Internet to protect Data supplied to us. We will use that information to assist in any inquiries about your transaction.<\/span><\/p>

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ACCESSING OUR WEBSITE FROM A WEB-ENABLED MOBILE DEVICES<\/span><\/b><\/p>

You can access our website from a web-enabled mobile device to find our properties and\/or services operated by Ta Marie. You can make a reservation from a web-enabled device. When you make a reservation, you may need to provide certain Data such as name, e-mail address and credit card information for guarantee purposes.<\/span><\/p>

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THIRD PARTY PROVIDERS<\/span><\/b><\/b><\/p>

This policy statement does not apply to our processing of Data on behalf of, or at the direction of, third party providers (for example, airlines, car rental companies) who may collect Data from you and provide it to us. In the situation where we would merely act as a data processor it is advisable for you to review applicable third-party providers\u2019 privacy policies before submitting Data.<\/span><\/p>

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FRAUDULENT E-MAILS<\/span><\/b><\/p>

Please note that Ta Marie will never send you an e-mail requesting your password, credit card number or passport, personal identity card or social security number. If you receive any suspicious e-mails that looks like it is from our us but asks you for your credit card number or passport, personal identity card or social security number, it is a fraudulent e-mail, or \u201cphishing\u201d. We recommend that you do not reply to the e-mail or click onto any links or pop-up messages and report to the local authorities which handle fraudulent e-mails. If you believe \u201cphishers\u201d have gained access to your personal or financial information, we recommend that you also change your password(s), alert your credit card service provider and bank and review credit card and bank account statements to check for unauthorized charges.<\/span><\/p>

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UNSECURE COMMUNICATION<\/span><\/b><\/p>

It is important to note that all e-mail communication is not secure. There is a risk inherent in the use of e-mail. Please be aware of this when requesting information or sending forms to us by e-mail, for example, from the \u201cContact Us\u201d section of our website. We recommend that you do not include any sensitive information including credit card details when using e-mail or using any public computers\/public WIFI. Our e-mail responses to you may not include any sensitive or confidential information. Please bear in mind that no security system or system of transmitting information over the Internet is guaranteed to be secure.<\/span><\/p>

To be prudent, it is advisable to always close your browsers when you have finished completing a form or a reservation. Although the session will automatically terminate after a short period of inactivity, it is easier for a third party to gain access to your profile whilst you are logged onto our website and making a reservation.<\/span><\/p>

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Internal Controls<\/span><\/b><\/p>

Ta Marie train their employees and staff on the importance of Data privacy and protection. Our privacy policy is updated as required to reflect any changes in applicable laws and developments in best practice procedures. Further, we limit the number of individuals with access to Data to those directly involved in the process of providing quality service to you.<\/span><\/p>

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How we store and transmit Data<\/span><\/b><\/p>

AT THE BnB OPERATIONS<\/span><\/b><\/p>

Your Data may be shared with Ta Marie. We have policies and procedures to limit access to Data to authorized personnel only.<\/span><\/p>

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OUR CUSTOMER INFORMATION SYSTEM AND RESERVATION SYSTEM<\/span><\/b><\/p>

We store certain customer information and reservation details within our PMS \u2013 Property Management System. Such systems is a secure customer database stored on a server. The stored database includes Data such as guest name, address, phone numbers, amongst other, but no credit card or other financial information. We may also store other information such as your room, food and beverage, other service preferences and transaction history. This information may be shared within Ta Marie to better anticipate your needs prior to and during your stay.<\/span><\/p>

Server(s) resides externally (cloud services) behind firewalls to protect the Data collected from you against unauthorized or accidental access.<\/span><\/p>

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IN OUR MARKETING DATABASE<\/span><\/b><\/p>

Some of our operations maintain a database of customer information which is used for marketing, promotion, and research, understanding and analyzing customer behavior and customer profiling to improve our services. You may receive marketing and promotional materials if you have already given your express and specific consent in some data collection forms. You may elect to unsubscribe from receiving future e-mail promotions at any time.<\/span><\/p>

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SECURE TRANSMISSION AND STORAGE OF DATA<\/span><\/b><\/p>

We treat all Data that you provide to us as confidential information. To prevent Data from unauthorized access or leakage, we have adopted and regularly monitor our security and data privacy policies and procedures. We use SSL protocol \u2013 an industry standard for encryption over the Internet, to protect the Data. When you type in sensitive information such as credit card details, it will be automatically encrypted and transferred over a SSL connection. This ensures that your sensitive Data is encrypted as it travels over the Internet. You will know that you are in a secure mode when the security icon (such as a lock) appears in the computer screen.<\/span><\/p>

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DISCLOSURE OF INFORMATION TO THIRD PARTIES<\/span><\/b><\/p>

In addition to the required information sharing described above, we may use the services of third-party agents, such as e-mail service providers and mail houses. These parties are contractually prohibited from using Data for any purpose other than for the purpose specified in their respective contracts. We do provide non-personally identifiable information to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to us. We do not permit the sale of Data to entities outside of Ta Marie for any use unrelated to our operations or use of Data by third party for their own purposes. Ta Marie will implement, where necessary appropriate measures, including contractual clauses, to secure the transfer of your Data to the third party service providers located in a country* with a level of protection different from the one existing in the country in which your Data is collected.<\/span><\/p>

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How we track customer usage on our website<\/span><\/b><\/p>

COOKIES<\/span><\/b><\/p>

Our website only uses \u201ccookie\u201d technology as a tracking tool. Cookies do not retain registered guests\u2019 information provided during the online reservations. Cookies identify your browser, rather than you and cannot be used by themselves to disclose your individual identity. Cookies enable us to track the number of page visits from the same computer or browser to be aggregated for statistical purposes.<\/span><\/p>

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Cookies do not corrupt or damage your computer, programs, or computer files.<\/span><\/b><\/p>

The purpose for which cookies \u2014 other than those which are either exclusively intended to enable or facilitate communication by electronic means or strictly necessary for the provision of an online communication service at your express request \u2014 are used on our website is set forth in a banner appearing the first time you land on such website. By continuing to browse on the website, you consent to their use.<\/span><\/p>

You may set your browser to block Cookies, although doing so will affect your ability to perform certain transactions, use certain functionality, and access certain content on our website. Procedures for managing your settings may differ depending on your browser. Please consult the instructions for your particular browser on how to do this.<\/span><\/p>

You can choose the \u201cHelp\u201d function, followed by \u201cCookies\u201d to find out where your cookie folder is stored.<\/span><\/p>

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PIXEL TAGS<\/span><\/b><\/p>

Ta Marie and our third-party service providers may use pixel tags (also known as \u201cclear gifs\u201d, \u201cbeacon gifs\u201d etc.), tracking links and\/or similar technology to:

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